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Know the Rules Before You Open an Account

Everything we ask of you — and everything we commit to in return — sits inside this legal section. From account eligibility to how your wallet transactions are governed, these terms apply to all activity on mpo2020 where local law permits access.

Account eligibility termsDANA, OVO, GoPay wallet rulesJurisdiction-dependent accessData handling policyContact rights
mpo2020 Know the Rules Before You Open an Account
HOW WE HANDLE IT

Account Security and Data You Control

We collect only what is needed to run your account and process wallet transactions. Your data is not sold to third parties. You have the right to request what we hold, ask for corrections, or close your account — any of these can be initiated through our support channels. Our security approach covers your login credentials, wallet linkage, and transaction records.

Data Retention We retain account and transaction data only as long as operationally or legally required. Once a retention period ends, records are deleted or anonymised in line with our internal policy.
Cookie Use Cookies help us keep your session active across mobile and desktop. They do not track activity outside mpo2020. You can adjust cookie settings through your browser at any time.
Account Security Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.
Your Rights You can request a copy of your data, ask us to correct inaccurate records, or ask us to delete your account. Submit requests through live chat or email with your account ID.
LEGAL CONTACT

Reach Us About Any Policy Question

If something in these terms is unclear, or you want to request a change to your account data, our support team handles legal and policy queries directly. You can reach us through live chat on the site, by email, or through the in-app message system on mobile. We aim to respond to policy-specific requests within a reasonable time based on the nature of your query.

Live Chat Open the chat widget from any page on mpo2020 to reach a support agent who can direct your legal or account query to the right team.
Email Support Send your legal query or data request by email. Include your registered account ID so we can locate your record and respond accurately.
In-App Message Using the mobile browser or app view, tap the support icon to send a message. Useful for wallet-specific policy questions tied to DANA, OVO, or GoPay.

Common Legal Questions Answered

These are the questions we get most often about account rules, data rights, wallet terms, and eligibility. If your question is not here, contact us directly through live chat or email.

Access depends on whether online gaming is permitted under your local law and region. We do not confirm eligibility on your behalf — check what applies in your area before opening an account.

Yes. Any deposit or withdrawal processed through DANA, OVO, or GoPay is covered by our account terms alongside each wallet provider's own service rules. Both sets of terms apply simultaneously.

Contact us via live chat or email with your registered account ID. We will locate your record and respond with the relevant data within a reasonable timeframe based on the request type.

Yes. Submit a deletion request through live chat or email. We will process it and confirm once done, subject to any retention obligations required under applicable law.

We notify you through your registered account when material changes go live. Continuing to use the platform after that point means you accept the updated terms as they stand.

Our general support team receives your query first and routes it to the right internal team. For data or policy requests, include your account ID so it reaches the correct person faster.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.