What We Collect and Why We Keep It
When you register, we store your name, email address, mobile number and the payment method you connect — whether that is DANA, OVO, or GoPay. Each time you fund your account or request a withdrawal, our system logs the transaction reference so we can verify the
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transfer and resolve any discrepancy quickly. We also collect device identifiers and session data when you access the lobby from a mobile browser, which helps us maintain continuity across your sessions without forcing you to re-authenticate every time. This data is not sold or rented to
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third parties. We may share a minimum set of details with payment processors — strictly to complete your DANA, OVO, or GoPay transaction — and with service providers who operate under contractual confidentiality obligations. Data retention periods follow applicable local requirements and vary by data type.
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Account data is held while your account remains active; transaction logs are kept for the period required under applicable law. You can request a copy of the data we hold about you, ask us to correct inaccurate records, or submit a deletion request by contacting our
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support team. Availability of certain features depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.